Damovo Schweiz AG
Strong partnership for better customer experiences
For whom were we allowed to work?
Partner: Damovo Schweiz AG
As a globally active corporate system integrator, Damovo has more than 40 years’ experience in providing real-time communication solutions. Key competencies in the area of information and communication technology include the disciplines UCC, Contact Center, Cloud Services, Enterprise Networks and Global Services.
Industry: Information and communication technology
Location: Headquarters: Düsseldorf (D), Damovo Schweiz AG: Glattbrugg
Why does Damovo work together with talkbase?
The global alignment of Damovo unites more than 2,500 experts in a strong partnership network. talkbase is part of this network and continues to further develop and strengthen the more than ten-year partnership of Damovo (formerly Vodanet) and FROX AG. As Avaya integrator, the fact that talkbase can easily be integrated into Avaya is of particular interest to Damovo, as this will enable the international company to offer its customers a reliable attendant solution. The positive feedback regarding the user interface and handling of talkbase as well as pleasant collaboration contributes to the success of this long-standing partnership.
What advantages does talkbase offer Damovo customers?
Damovo customers have different requirements and demands when it comes to a call center solution. These include, among others, supporting branches with different business hours, managing announcements and queues or retrieving statistics. Damovo demonstrated how talkbase met all of these requirements at the Basel University Hospital Eye Clinic, for example.
Authorized representative / Sales Manager Damovo Schweiz AG
“For a company, the first impression counts. We are delighted that talkbase has enabled us to offer our customers an appropriate solution for better customer contact. What we appreciate most of all when working together with talkbase is the fast and competent exchange with each other. We are very satisfied with the service and support provided.”