Whether cutting-edge use of the communication channel by means of WebRTC or effective call control with the integration of various directories and statistical reports – talkbase integrates these requirements into an effective complete solution.
Skype for Business
Talkbase fits perfectly into our customers’ Skype for Business environments, retrieving presence status and call forwarding information in real time and handling SIP protocols for incoming and outgoing calls. With the integration of the newest Microsoft APIs, our web-based attendant solution works great without any Skype for Business client installation. Talkbase frees up your existing clients for your operator phones.
Cisco Unified Communications Manager and Presence
In addition to Active Directory and Exchange Information, we offer the operators the Cisco Presence and Cisco phone states of participants when using a Cisco Unified Communications Manager. This connections are done via XMPP and SIP, while voice is calling into with SIP and WebRTC.
WebRTC WebRTC (Web Real-Time Communications) is an open source project that provides browsers and mobile devices with real time communication capabilities (such as video telephony, instant messaging and much more) without installing additional client-software or plugins. Such standardization will drastically simplify end-to-end communication and works great with talkbase’s lean architecture.
Active Directory with Exchange
Talkbase was designed to integrate with Microsoft environments using Active Directory for user management and as a source of information. It also allows direct queries from Microsoft Exchange calendars to provide our operators with real-time information to stay on top of their game.
THREE REASONS TO OPT FOR TALKBASE
Talkbase is being continuously further developed on the basis of state-of-the-art and highest-performing technologies.
Our customers' requirements and wishes are taken into account. For our focus is on a single goal: to offer our customers what is needed to really support their communication and processes!
We are your reliable and friendly partner when it comes to consulting, installation, instruction and training, and support. We value cooperation as equals and thanks to short decision-making processes we remain flexible at all times.