Right from day one, users are provided with professional support by our experts. We value cooperation as equals and thanks to short decision-making processes we remain flexible at all times – thus keeping things simple as possible for you.
Benefit from our extensive know-how in the deployment of UCC solutions for specific IT infrastructures. We support you through the entire life cycle, from evaluation to implementation. With many years of experience in the IT industry, our experts are ready to help you with your specific needs. Get in touch with us and learn more.
We have had many successful deployments and have extensive know-how of our customers’ UCC environments. We assess local architectures and carry out customer-specific installations that are tailor-made for your business. We are here to help you with the set-up and installation of your UCC tools.
Talkbase offers a reliable and proven communication solution. It comes with the option of a redundant back-up system for highly sophisticated environments. However, if anything goes wrong, we have got you covered. Our support team is here to take care of your needs and issues via e-mail or on the phone.
On-Boarding & Training
All our customers have the possibility of undergoing our well established on-boarding process. We take care of our front-end users as well as your system administrators. Have new colleagues joining your team? Simply get in touch with us and ask for additional training and on-boarding.
Reporting & Analytics
Care about the performance of your telephone operators. Talkbase offers a unique reporting and analytics feature to keep track of the most important parameters of your attendant console. In addition to statistics, we offer one-time or scheduled reports and analytics for your convenience.
Talkbase’s architecture offers great flexibility. Whether a partner server in the cloud or a local installation on-premises, our web-based attendant console feels at home in any environment. Not sure what the best solution is for your business? Get in touch with our experts to see how we can help you.
THREE REASONS TO OPT FOR TALKBASE
Talkbase is being continuously further developed on the basis of state-of-the-art and highest-performing technologies.
Our customers' requirements and wishes are taken into account. For our focus is on a single goal: to offer our customers what is needed to really support their communication and processes!
We are your reliable and friendly partner when it comes to consulting, installation, instruction and training, and support. We value cooperation as equals and thanks to short decision-making processes we remain flexible at all times.