our services

Right from day one, users are provided with professional support by our experts. We value cooperation as equals and thanks to short decision-making processes we remain flexible at all times – thus keeping things simple as possible for you.

Consulting


Benefit from our extensive know-how in the deployment of UCC solutions for specific IT infrastructures. We support you through the entire life cycle, from evaluation to implementation. With many years of experience in the IT industry, our experts are ready to help you with your specific needs. Get in touch with us and learn more.

Installation


We have had many successful deployments and have extensive know-how of our customers’ UCC environments. We assess local architectures and carry out customer-specific installations that are tailor-made for your business. We are here to help you with the set-up and installation of your UCC tools.

Support


Talkbase offers a reliable and proven communication solution. It comes with the option of a redundant back-up system for highly sophisticated environments. However, if anything goes wrong, we have got you covered. Our support team is here to take care of your needs and issues via e-mail or on the phone.

On-Boarding & Training


All our customers have the possibility of undergoing our well established on-boarding process. We take care of our front-end users as well as your system administrators. Have new colleagues joining your team? Simply get in touch with us and ask for additional training and on-boarding.

Reporting & Analytics


Care about the performance of your telephone operators. Talkbase offers a unique reporting and analytics feature to keep track of the most important parameters of your attendant console. In addition to statistics, we offer one-time or scheduled reports and analytics for your convenience.

Hosting


Talkbase’s architecture offers great flexibility. Whether a partner server in the cloud or a local installation on-premises, our web-based attendant console feels at home in any environment. Not sure what the best solution is for your business? Get in touch with our experts to see how we can help you.

WOULD YOU LIKE A PERSONAL CONSULTATION?

Are you looking for a communication solution which will significantly improve your in-house and external communication? I would be happy to show you the possibilities.


talkbase - we are here to help

Peter Meier

Head of Engineering

+41 55 254 12 76


THREE REASONS TO OPT FOR TALKBASE

Marco Andreose

Head of Contact Center


The Swiss Federal Institute of Intellectual Property chose talkbase

On account of its intuitive, simple and clear operation, talkbase became the favorite in the evaluation process and had an impressive optimum price-performance ratio.


talkbase references

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