Pricing
Which package suits you? Benefit from our models that scale with your business needs.
Extended Services:
Installation & Deployment, On-Boarding & Training, Reporting & Analytics, High Availability, additional languages (English and German inclusive).
FEATURES | BASIC | PRO | ENTERPRISE |
---|---|---|---|
Data Searches | |||
Search engine | |||
Phonetic search | |||
Directories | |||
Add, edit and delete directory entries | |||
Synchronization of data with Active Directory | |||
Notes | |||
Configurable column arrangement | |||
Flexible directory columns | |||
Tags (Keywords) | |||
Absences | |||
Calendar information from MS Exchange | |||
Support for multiple directories | |||
Configurable colors and icons | |||
Favorites | |||
Call Handling | |||
Automated call distribution | |||
Parallel ringing | |||
Automatic caller identification | |||
Consult calls | |||
Blind transfers | |||
Direct dialing | |||
Call picking from queue | |||
Hold calls | |||
Mute | |||
Toggle between caller and callee | |||
Recall support on no answer | |||
Time-based forwarding of calls in the queue | |||
Beep when a new call is in the queue | | ||
Reject call | |||
Longest idle time | | ||
Park calls | |||
DTMF Support | | | |
Status Information | |||
Status display of logged-in operators | |||
Status display of all main numbers | |||
Presence status | |||
Display call forwarding settings of users | |||
Options | |||
Notifications and music while queued | |||
Music on hold | |||
Pause function for operators | |||
Active Directory based user management | |||
Multilingual (English and German) | |||
Automatic login (remember me function) | |||
WebRTC (no operator phone required) | |||
Personal logbook | |||
Centralized call journal | |||
Customizable key shortcuts for all functions | |||
Management of opening hours and forwardings | |||
E-mail templates for notifications | |||
Single Sign On (SSO) with Active Directory | | ||
Chat (Skype for Business only) | |||
Multitenancy | | ||
Alarming | | ||
Temporarily redirect main number | |||
Modify call forwarding settings of users | | ||
Change operator group in rush hour | | | |
Caller history | | ||
Greeting texts |
