Pricing
Which package suits you? Benefit from our models that scale with your business needs.
Basic
- up to 5 attendant workspaces
- 3 main numbers
- 2 directories
- 1 operator group
- 1 tenant
- free updates & releases
Pro
- up to 10 attendant workspaces
- 5 main numbers
- unlimited directories
- 3 operator groups
- unlimited tenants
- free updates & releases
Enterprise
- unlimited attendant workspaces
- unlimited main numbers
- unlimited directories
- 6 operator groups
- unlimited tenants
- free updates & releases
Extended Services:
Installation & Deployment, On-Boarding & Training, Reporting & Analytics, High Availability, additional languages (English and German inclusive).
| FEATURES | BASIC | PRO | ENTERPRISE |
|---|---|---|---|
| Data Searches | |||
| Search engine | |||
| Phonetic search | |||
| Directories | |||
| Add, edit and delete directory entries | |||
| Synchronization of data with Active Directory | |||
| Notes | |||
| Configurable column arrangement | |||
| Flexible directory columns | |||
| Tags (Keywords) | |||
| Absences | |||
| Calendar information from MS Exchange | |||
| Support for multiple directories | |||
| Configurable colors and icons | |||
| Favorites | |||
| Call Handling | |||
| Automated call distribution | |||
| Parallel ringing | |||
| Automatic caller identification | |||
| Consult calls | |||
| Blind transfers | |||
| Direct dialing | |||
| Call picking from queue | |||
| Hold calls | |||
| Mute | |||
| Toggle between caller and callee | |||
| Recall support on no answer | |||
| Time-based forwarding of calls in the queue | |||
| Beep when a new call is in the queue | | ||
| Reject call | |||
| Longest idle time | | ||
| Park calls | |||
| DTMF Support | | | |
| Status Information | |||
| Status display of logged-in operators | |||
| Status display of all main numbers | |||
| Presence status | |||
| Display call forwarding settings of users | |||
| Options | |||
| Notifications and music while queued | |||
| Music on hold | |||
| Pause function for operators | |||
| Active Directory based user management | |||
| Multilingual (English and German) | |||
| Automatic login (remember me function) | |||
| WebRTC (no operator phone required) | |||
| Personal logbook | |||
| Centralized call journal | |||
| Customizable key shortcuts for all functions | |||
| Management of opening hours and forwardings | |||
| E-mail templates for notifications | |||
| Single Sign On (SSO) with Active Directory | | ||
| Chat (Skype for Business only) | |||
| Multitenancy | | ||
| Alarming | | ||
| Temporarily redirect main number | |||
| Modify call forwarding settings of users | | ||
| Change operator group in rush hour | | | |
| Caller history | | ||
| Greeting texts |
WOULD YOU LIKE A PERSONAL CONSULTATION?
Are you looking for a communication solution which will significantly improve your in-house and external communication? I would be happy to show you the possibilities.
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