Pricing

Which package suits you? Benefit from our models that scale with your business needs.

Extended Services: Installation & Deployment, On-Boarding & Training, Reporting & Analytics, High Availability, additional languages (English and German inclusive).

FEATURESBASICPROENTERPRISE
Data Searches
Search engine
Phonetic search
Directories
Add, edit and delete directory entries
Synchronization of data with Active Directory
Notes
Configurable column arrangement
Flexible directory columns
Tags (Keywords)
Absences
Calendar information from MS Exchange
Support for multiple directories
Configurable colors and icons
Favorites
Call Handling
Automated call distribution
Parallel ringing
Automatic caller identification
Consult calls
Blind transfers
Direct dialing
Call picking from queue
Hold calls
Mute
Toggle between caller and callee
Recall support on no answer
Time-based forwarding of calls in the queue
Beep when a new call is in the queue  
Reject call
Longest idle time  
Park calls
DTMF Support  
 
Status Information
Status display of logged-in operators
Status display of all main numbers
Presence status
Display call forwarding settings of users
Options
Notifications and music while queued
Music on hold
Pause function for operators
Active Directory based user management
Multilingual (English and German)
Automatic login (remember me function)
WebRTC (no operator phone required)
Personal logbook
Centralized call journal
Customizable key shortcuts for all functions
Management of opening hours and forwardings
E-mail templates for notifications
Single Sign On (SSO) with Active Directory  
Chat (Skype for Business only)
Multitenancy  
Alarming  
Temporarily redirect main number
Modify call forwarding settings of users  
Change operator group in rush hour  
 
Caller history  
Greeting texts

WOULD YOU LIKE A PERSONAL CONSULTATION?

Are you looking for a communication solution which will significantly improve your in-house and external communication? I would be happy to show you the possibilities.


talkbase - we are here to help

Peter Meier

Head of Engineering

+41 55 254 12 76


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