System environment requirements

talkbase requires an environment with Active Directory. For this purpose, a separate server is required, which is part of the domain. All talkbase software components are installed on this server. The following are minimum requirements.

Supported UC solutions

  • Avaya Aura: ab Version 7.1
  • Cisco Unified Communications Manager: minimum Version 9.1
  • innovaphone PBX: minimum Version v12r2 sr8
  • Skype for Business 2015: Edge Server is required

talkbase server requirements

  • OS: 64 bit Windows Server (2008, 2012, or 2016)
  • CPU: minimum one virtual socket with four cores
  • RAM: minimum 8 GB
  • Disk: 256 GB
  • Network: 1 GBit network card
  • Virtualization: only VMWare is supported as Hypervisor
Optional:
  • MS SQL: SQL Server 2012 or newer versions, Express versions are also supported

Easy Installation

Talkbase can be seamlessly incorporated into existing environments, is highly available and can be integrated into the cloud at any time. The straightforward commissioning tailored to the specific architecture is an additional plus of this swiss made software.

Deployment

Talkbase allows easy and simple deployment using Windows Installer, enabling our customers to deploy and customize our attendant console on their servers. Auto discover functionalities minimize your efforts and seamlessly integrate into Microsoft Active Directory, Skype for Business and Exchange.

Architecture

The modular design of talkbase focuses on great user experience and places the emphasis on our customer’s needs by creating an open architecture for developers. Guaranteeing flawless maintenance and further integration of our console into other platforms and environments.

Integration & Security

As a fully web-based attendant solution, talkbase does not require specific and often complicated administrative processes for Windows clients. Thanks to HTTP/HTTPS and WebRTC based communication, our attendant console is perfectly secure and no additional firewall rules have to be implemented.

Cloud Ready

Our web-based attendant console supporting WebRTC is ideal for cloud- based environments. Talk to our experts and learn how we can support you in integrating your infrastructure with talkbase.

Technology

Our web-based attendant console combines technology with user experience and was designed and developed with the recently released Skype Web SDK and HTML5. The unique capabilities of our web-based attendant solution sets new standards for UCC front-end interfaces using drag and drop functionalities among many others.

WOULD YOU LIKE A PERSONAL CONSULTATION?

Are you looking for a communication solution which will significantly improve your in-house and external communication? I would be happy to show you the possibilities.


talkbase - we are here to help

Tobias Hösli

Head of Sales

+41 55 254 12 42


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