INTELLIGENT FUNCTIONS

Thanks to intelligent functions such as call assignment, queues, park and hold, and call distribution, incoming calls are accepted and forwarded in an efficient and professional manner.

Call Handling

Great call handling functions tailored to your operators’ needs ensuring that all calls are handled in an efficient and professional manner.

Status Informationen

Check the presence status and call forwarding settings of your users and monitor the status of your main numbers and logged-in operators.

Database and Searches

The relational database works great with our search functionality, allowing users to stay on top of their contacts at all times.

Directories

Configure and customize your directories with drag and drop functionalities. It has never been easier to create and manage groups.

Reporting and Analytics

Stay on top of your operator stats with our web-based reporting tool.

Healthcare

Customized healthcare and hospital features that integrate seamlessly with your processes and infrastructure.

Options

From e-mail notifications to music and key shortcuts. Discover the wide variety of options.

TALKBASE – Experience it and understand

Get to know our web-based UCC solution better in an online demo.

FREE DEMO

Marco Andreose

Head of Contact Center

The Swiss Federal Institute of Intellectual Property chose talkbase

On account of its intuitive, simple and clear operation, talkbase became the favorite in the evaluation process and had an impressive optimum price-performance ratio.

talkbase references

Download our Operator's Guide

The Operator's Guide walks you through our unique web-based attendant console and shows you that additional training may not even be necessary.

Talkbase Blog

We will keep you up-to-date with current information and knowledge about Unified Communications.

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